FAQ
General
Why are products made in the United States?
Our products are proudly formulated in Switzerland. Some of our pioneering ingredients are
FDA-approved and can only be produced in the United States. Additionally, our U.S. factories are
equipped to incorporate advanced nanocarrier technology, which ensures desirable
bioavailability and effectiveness of our formulations.
Do you offer international shipping?
Yes. We offer international shipping for most countries and regions. Shipping service is not
currently available for the following destinations: North Korea, Iran, Syria, Afghanistan, Somalia,
Ukraine, Yemen and Cuba. To make sure if ship to your region, please contact our customer
service team via care@paremina.com
What is your return policy?
If you are not satisfied with your order, please contact us at care@paremina.com within 14 days
from the purchase. For customers based in the European Union or the European Economic Area,
you can cancel the order within 14 days as of receipt of the Product. All eligible orders are
refunded using the same payment method as the original order.
Please note that we cannot accept returns of online orders in our retail shops.
How do I track my order?
Once your order and payment are validated, we will send you an initial email confirming your
order.
Once your order has been prepared and shipped:
You will receive another email that contains a tracking number for your package. In the event of
a problem, please contact our customer service team via care@paremina.com
Why are products made in the United States?
Our products are proudly formulated in Switzerland. Some of our pioneering ingredients are
FDA-approved and can only be produced in the United States. Additionally, our U.S. factories are
equipped to incorporate advanced nanocarrier technology, which ensures desirable
bioavailability and effectiveness of our formulations.
NEO CELL
What are NEO CELL and Cellumiva™?
Cellumiva™: Cellumiva™ is the proprietary bioactive complex in NEO CELL. Recent study has
proven Cellumiva™ is capable of eliminating senescent cells, boosts cell autophagy.
Who should take it?
NEO CELL is intended for healthy adults, ages 18 and up.
Why should I take it?
As we age, some of our cells turn senescent, becoming 'zombie cells', halting division and
secreting proinflammatory molecules to affect the healthy cells around them. Cell Senescence
can contribute to appearance of signs and age-related diseases. Cellumiva™ effectively
eliminates senescent cells and induces autophagy, quickly improves cellular health. Partnered
with other bioactives in NEO CELL, they improve overall wellbeing and skin health, reducing
signs of aging on your skin.
How long does it take to see improvements/benefits?
We can expect different improvements down the road. There are generally 3 stages during each
recommended course (90days), actual improvements can vary depending on individual
conditions.
Initiation: 1-7 days. Most customers can experience an increase in energy levels and focus in
days, due to the improved production of cellular energy. Actual experiences differ from
individuals.
Appearance: 28 days. Your skin cells enter a new cycle after 28 days. Healthier skin cells
contribute to a firmer, plumper dermis and a smoother, more radiant epidermis.
Rejuvenation: 90 days. Senecent cells are reduced, contributing to healthier cells in organs. Your
overall wellbeing is improved with cellular rejuvenation. As the result, deeper signs of aging on
skin like firm lines, wrinkles, sagginess, hyperpigmentations are also alleviated.
Is NEO CELL suitable for vegans?
Yes, NEO CELL is formulated and produced to be vegan-friendly.
NEO METABOLIC
What is NEO METABOLIC and Akkermansia Mucinphila?
Akkermansia Muciniphila is the next-generation probiotic in NEO METABOLIC. It is clinically
proven effective in improving metabolic health by producing short-chain fatty acids (SCFAs) and
proteins that help regulate glucose homeostasis, appetite, and energy expenditure, contributing
to overall weight management and metabolic balance.
Who should take it?
NEO METABOLIC is intended for healthy adults, ages 18 and up.
Why should I take it?
As we age, our gut microbiome can experience an imbalance, known as dysbiosis, which leads
to a decline in metabolic functions. This imbalance can result in decreased microbial diversity,
loss of beneficial microbes, and overgrowth of harmful bacteria, negatively affecting our body's
ability to process glucose and lipids efficiently. NEO METABOLIC helps restore and maintain a
healthy gut microbiome, supporting metabolic processes and overall health.
How long does it take to see improvements/benefits?
Clinical trials have shown that participants can begin to see improvements in metabolic health
within a few weeks of consistent use. Specifically, benefits such as better regulation of glucose
levels, improved lipid metabolism, and support in weight management can be observed within
4 to 12 weeks. The effectiveness may vary depending on individual health conditions and
adherence to the supplement regimen.
Is NEO METABOLIC suitable for vegans?
Yes, NEO METABOLIC is formulated and produced to be vegan-friendly.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at care@paremina.com
Other inquiries? Let's chat.
Please email us at care@paremina.com